Trusted listing Gestionnaire de la Relation Client (H/F) MATRIX TELECOM Yaoundé, Cameroon Permanent Published 1 month ago · Expires 2 days from now Share : Job description This job was published in French by the employer: applications are made in French. Matrix Télécom, entreprise active à Yaoundé, Cameroun, recrute dans le cadre de son développement un(e) Gestionnaire de la Relation Client. Profil recherché Être titulaire d'un diplôme Bac+4 ou Bac+5 en gestion, commerce ou marketing. Expérience et compétences souhaitées Une expérience avérée dans la gestion de la relation client. Une bonne pratique du recouvrement de créances. Une maîtrise des outils ERP et CRM. Missions principales Réaliser des visites régulières et assurer le suivi de la relation avec la clientèle. Mener les opérations de recouvrement et suivre l'évolution des comptes clients. Gérer les résiliations, suspensions et mutations des comptes. Élaborer des reportings et analyser les activités. Procédure de candidature Envoyez votre CV accompagné d'une lettre de motivation à l'adresse indiquée sur l'annonce, avec pour objet : « Candidature au poste de Gestionnaire de la Relation Client ». See an English translation (reading aid) Automatic translation, provided as a reading aid: the offer is authoritative in its original language and applications are made in that language. Matrix Télécom, a company active in Yaoundé, Cameroon, is recruiting, as part of its development, a Customer Relationship Manager (M/F). Required profile Hold a Bac+4 or Bac+5 degree in management, commerce, or marketing. Desired experience and skills Proven experience in customer relationship management. Good command of debt recovery. Proficiency in ERP and CRM tools. Main responsibilities Carry out regular visits and ensure follow-up of customer relationships. Conduct debt recovery operations and monitor the evolution of customer accounts. Manage account terminations, suspensions, and changes. Prepare reports and analyze activities. Application procedure Send your CV along with a cover letter to the address indicated in the ad, with the subject: "Application for the position of Customer Relationship Manager". Interested in this job? Log in to see the email Not registered yet? Create a free account — 3 free credits to unlock your first offers 1 offer = 1 credit · unlimited with a subscription Log in to see the email Not registered yet? Create a free account — 3 free credits